Introduction

Operations consulting is defined as advisory and/or implementation services that improve an organisation’s value chain. Companies in Zimbabwe, start-ups in particular, need to operate efficiently and cost effectively if they are to survive. 70% of start-ups fail within the first year! My service is to support clients with improving the efficiency of their value chain.

These services include developing and implementing target operating/service delivery models, executing cost reduction programs and optimizing business processes. I can assist in crafting strategies to boost the ‘Customer Experience’ (Sales, Marketing), improving the efficiency of logistics, redesigning the manner raw materials are sourced (Procurement) and other front-office and back-office initiatives. The operations consulting services consist of six main disciplines:

Sales and Marketing play a pivotal role in the success of any organization and i assist companies plot out viable strategies and implement them.

I can asssist companies document and implement an effective process management system. Together, we can discover, model, analyze, measure, improve, optimize, and automate business processes.

I can assist companies in planning, strategy, procurement, and logistics of their supply chain processes, to cater for  work-in-process inventory, and for finished goods from point of origin to point of consumption

I can assist companies in finding, negotiating and acquiring goods, services or works externally to ease the burden on them, particularly in printing and branding.